Shipping and Delivery Policy
At Mike & Lisa Toronto, we strive to deliver your order as quickly and accurately as possible. This document outlines all details regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with your tracking information.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may take longer during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. Customs fees or import duties may apply depending on the destination country.
Shipping Costs
Shipping costs are displayed during checkout and depend on the weight, destination, and selected shipping method.
Responsibility During Shipment
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If the tracking information indicates that the package has been delivered, responsibility lies with the customer.
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Please double-check your shipping address; any errors must be reported within 24 hours after placing the order.
Contact
For questions regarding shipping or delivery, please contact us at info@mike&lisatoronto.ca.